Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

U

UBS Warburg, 112

unauthorized instant messaging (IM), 19–27

electronic tools to detect, 20

extent of, 5, 8–11, 28

internal audit of, 20–26

pockets of non-use and, 26

United Kingdom, 12, 51–52, 79

U.S. Supreme Court, 50–51

unread messages, 44

user IDs, 16–17, 34, 44