Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

Chapter List

Chapter 11: Retaining Instant Messaging Business Records Is a Legal Necessity—and a Business Challenge

Chapter 12: How to Manage Instant Messaging Business Record Retention

Chapter 13: Instant Messaging Discovery: Locating Evidence—For or Against You

Chapter 14: Beware the Destruction of Instant Messaging Evidence