Exchange Server Cookbook: For Exchange Server 2003 and Exchange 2000 Server

Recipe 8.16. Adding Mobile Carriers for Exchange ActiveSync

Problem

You want to preconfigure your Exchange server with proper mobile carrier information for Exchange ActiveSync users.

Solution

Using a graphical user interface

1. Open the Exchange System Manager (Exchange System Manager.msc).

2. Open the Global Settings node and right-click on Mobile Services.

3. Select New Mobile Carrier.

4. In the Name box, add a "friendly name" for the mobile carrier you wish to add.

5. In the SMTP domain box, add the domain name for the carrier's SMTP-to-SMS gateway.

6. Click OK to add the carrier.

Using VBScript

' This code adds a new carrier by specifying the carrier CN and ' SMTP gateway address ' ------ SCRIPT CONFIGURATION ------ strOmaCarrierDN = "cn=Carriers,cn=Outlook Mobile Access,cn=global " &_ "settings,cn=<org name>,cn=microsoft exchange, cn=services," &_ "cn=configuration,dc=<domain>,dc=com" ' ------ END CONFIGURATION --------- set objCarriers = Getobject("LDAP://" & strOmaCarrierDN) 'create and name the new carrier set objNewCarrier = objCarriers.Create("msExchOmaCarrier", _ "<carrierName>" ) ' e.g., "cn=Acme Wireless" 'populate the SMTP domain information & commit to Active Directory objNewCarrier.Put "msExchOmaCarrierAddress", _ "<carrierDomain>" ' e.g., "@sms.acmewireless.tld" objNewCarrier.SetInfo Wscript.Echo "New Carrier" & objNewCarrier & "created"

Discussion

To save your users the trouble of having to figure out what their mobile phone carrier's SMTP-to-SMS gateway address is, you can preconfigure your server with the proper entries, allowing ActiveSync users to pick their carrier from a drop-down list. After selecting their carrier, users can simply type in their telephone number, and Exchange Always-Up-To-Date (AUTD) notifications will be delivered to their mobile device.

Table 8-5 lists the most commonly used Smartphone carriers in the United States; depending on your location and carrier, you may need to contact them to get the correct gateway information.

See Also

MS KB 833745 (Exchange Always Up-To-Date Notifications do not work with your mobile device)