Mastering Microsoft Exchange Server 2007 SP1

Chapter 1: Introducing Exchange Server 2007

Figure 1.1: The Outlook 2007 client Inbox

Figure 1.2: The Outlook 2007 client Calendar

Figure 1.3: Outlook Web Access web browser accesses mail stored on an Exchange Server 2007.

Figure 1.4: A typical e-mail message

Figure 1.5: Microsoft Word 2003 includes messaging-enabled functions for sending and routing.

Figure 1.6: Object insertion makes it easy to create sophisticated messaging-enabled applications.

Figure 1.7: Double-clicking an Excel spreadsheet object in a message enables Excel menus and toolbars.

Figure 1.8: Electronic forms turn messages into structured information-gathering tools.

Figure 1.9: Using CPU-Z to identify the CPU type

Figure 1.10: The new and improved Exchange Management Console

Figure 1.11: Specifying server roles

Figure 1.12: Managed folders assigned by the managed folder mailbox policy

Figure 1.13: Creating a journaling rule

Figure 1.14: Classifying a message using Outlook Web Access

Figure 1.15: Local continuous replication

Figure 1.16: Clustered continuous replication

Figure 1.17: Resource type is designated when the mailbox is created.

Figure 1.18: Configuring Outlook 2007 for Autodiscover

Figure 1.19: Deploying an Edge Transport server

Chapter 2: Exchange Server 2007 Architecture

Figure 2.1: Viewing the configuration from ADSI Edit

Figure 2.2: E-mail Addresses properties

Figure 2.3: Protecting a simple Exchange organization

Figure 2.4: A standard Exchange organization

Figure 2.5: Common Exchange Server 2007 services

Figure 2.6: Exchange 2007 services in Task Manager

Figure 2.7: Basics of the Hub Transport architecture

Figure 2.8: Security when messages are being transmitted

Figure 2.9: Sample message routing architecture

Figure 2.10: Microsoft Mail for PC Networks is a typical shared-file electronic messaging system.

Figure 2.11: Microsoft Exchange is based on the client/server model.

Chapter 3: Designing a New Exchange 2007 System

Figure 3.1: Display names are created using first and last names when a user account is created.

Figure 3.2: The alias name for an Exchange 2007 mailbox

Figure 3.3: The Exchange client global address book shows each mailbox's display name.

Figure 3.4: Exchange Server uses the mailbox alias or the first and last names to construct e-mail addresses.

Figure 3.5: Mail-enabled group properties as viewed through the Exchange Management Console

Figure 3.6: Managing more than a few transport rules can become difficult.

Figure 3.7: Assigning a storage group and mailbox database to a new mailbox

Figure 3.8: Defining Active Directory sites and subnets

Figure 3.9: Exchange System Manager after the first Exchange 2007 server is installed

Figure 3.10: Exchange 2007 routing group container used for interoperability with Exchange 2000/2003

Figure 3.11: Disk configuration for an Exchange 2007 Mailbox server

Chapter 4: Installing Exchange Server 2007

Figure 4.1: The Exchange 2007 setup GUI

Figure 4.2: Exchange 2007 setup options

Figure 4.3: Customizing the installation

Figure 4.4: A successful CAS installation

Figure 4.5: Finalizing the deployment

Figure 4.6: End-to-end scenarios

Chapter 5: Upgrading to Exchange Server 2007

Figure 5.1: Logical structures present when Exchange 2007 coexists in a legacy organization

Figure 5.2: Logical structures simplified when only Exchange 2007 remains

Figure 5.3: Output from the Get-RoutingGroup Connector cmdlet

Chapter 6: Scaling Upward and Outward

Figure 6.1: Adding counters to the System Monitor tool

Figure 6.2: Using the chart view of the System Monitor

Figure 6.3: Changing System Monitor properties

Figure 6.4: Using the report view of System Monitor

Figure 6.5: Managing storage groups and mailbox databases using the Exchange Management Console

Figure 6.6: Creating a new storage group using the Exchange Management Console

Figure 6.7: Moving a storage group's transaction logs and system files

Figure 6.8: Viewing a storage group's properties

Figure 6.9: Creating a new mailbox database using the Exchange Management Console

Figure 6.10: General property page of a mailbox database

Figure 6.11: Setting limits on a mailbox database

Figure 6.12: Using the Customize Schedule dialog box

Figure 6.13: Warning message a user receives when their mailbox exceeds the Prohibit Send at (KB) limit

Figure 6.14: Client Settings properties of a mailbox database

Figure 6.15: Starting the Enable Storage Group Local Continuous Replication Wizard

Figure 6.16: Specifying LCR paths for transaction logs and system paths

Figure 6.17: Specifying a path for the LCR database

Figure 6.18: Errors found when Exchange Server reads a corrupted page from the database

Chapter 7: Administering Exchange 2007

Figure 7.1: Exchange System Manager console for Exchange 2000/2003

Figure 7.2: Exchange 2007 administrative architecture

Figure 7.3: Installing the Exchange 2007 Management Tools

Figure 7.4: Installing the Exchange 2003 system management tools

Figure 7.5: Introducing the Exchange 2007 Management Console

Figure 7.6: Exchange Management Console navigation tree

Figure 7.7: General view of the Recipient Configuration work center

Figure 7.8: Mailbox-specific view of the Recipient Configuration work center

Figure 7.9: Server objects include a Work pane.

Figure 7.10: Work pane property pages and objects when the Client Access server subcontainer is selected

Figure 7.11: Corresponding actions available based on selected objects

Figure 7.12: Actions pane for Recipient Configuration Mailboxes subcontainer

Figure 7.13: Customizing the components shown in the Exchange Management Console

Figure 7.14: Customized recipient management console

Figure 7.15: The Toolbox work center of the Exchange Management Console

Figure 7.16: Finalize Deployment tips in the Exchange Management Console.

Figure 7.17: Confirmation screen for the Move Mailbox Wizard

Figure 7.18: Move Mailbox Wizard progress screen

Figure 7.19: Move Mailbox Wizard Completion screen and EMS cmdlets

Figure 7.20: The Move Schedule page of the Move Mailbox Wizard

Figure 7.21: Improved error controls

Figure 7.22: Selecting objects from Active Directory

Figure 7.23: Delegating Exchange 2007 administrative roles

Figure 7.24: Prebuilt Windows security groups for managing Exchange 2007

Figure 7.25: Output of the Get-Mailbox cmdlet

Figure 7.26: Outputting to a formatted table

Figure 7.27: Outputting to a formatted list

Figure 7.28: Referring to the online help for creating a new mailbox

Figure 7.29: Online help for creating a new mailbox using the Exchange Management Shell

Chapter 8: Exchange Organization, Server, and Recipient Management

Figure 8.1: Viewing the Exchange 2007 configuration data using ADSIEdit

Figure 8.2: Active Directory security groups

Figure 8.3: Using the Exchange Management Console to assign permissions

Figure 8.4: Managing message records management settings

Figure 8.5: Address lists when viewed from the Exchange Management Console

Figure 8.6: Offline address book management viewed from the Exchange Management Console

Figure 8.7: Managing ActiveSync Mailbox policies using the Exchange Management Console

Figure 8.8: Managing Internet message formats using the Exchange Management Console

Figure 8.9: Accepted domains properties in the Exchange Management Console

Figure 8.10: Editing an e-mail address policy using the Exchange Management Console

Figure 8.11: Editing a transport rule using the Exchange Management Console

Figure 8.12: Configuring journaling for an entire mailbox database

Figure 8.13: Creating a journaling rule

Figure 8.14: Assigning journaling settings to a managed content setting

Figure 8.15: Properties of a Send connector as shown in the Exchange Management Console

Figure 8.16: Creating a new Edge Subscription using the Exchange Management Console

Figure 8.17: Anti-spam configuration using the Exchange Management Console

Figure 8.18: The Exchange Management Console showing an unlicensed server

Figure 8.19: Properties of an Exchange 2007 server

Figure 8.20: Managing storage groups, mailbox databases, and public folder databases

Figure 8.21: Managing Client Access server properties

Figure 8.22: Managing Hub Transport properties and Receive connectors

Figure 8.23: Managing Exchange 2007 recipients using the Exchange Management Console

Figure 8.24: Managing a mailbox's properties using the Exchange Management Console

Figure 8.25: Managing the membership of a mail-enabled group

Figure 8.26: Managing a mail-enabled contact's e-mail addresses

Chapter 9: Imposing Limits

Figure 9.1: Default mailbox database Limits properties

Figure 9.2: Individual mailbox storage quotas

Figure 9.3: Applying message size restrictions for a single mailbox

Figure 9.4: Non-delivery report indicating that a message is too large to be delivered

Figure 9.5: Defining a condition that will reject messages with attachments larger than 5MB

Figure 9.6: Defining an action to send back a customized report of undeliverable mail message

Figure 9.7: Report of undeliverable mail issued when recipient limit is reached

Figure 9.8: Overriding the maximum number of recipients for a single mailbox

Figure 9.9: The Managed Custom Folders tab of the results pane

Figure 9.10: Specifying a limit for a custom folder

Figure 9.11: Default public folder database limits

Figure 9.12: Limits property page of the Research Documents folder

Chapter 10: Managing Recipients

Figure 10.1: List of accepted domains

Figure 10.2: Creating a new accepted domain

Figure 10.3: The e-mail address policies for an Exchange 2007 organization

Figure 10.4: E-mail addresses properties of an e-mail address policy

Figure 10.5: Changing how the SMTP address is generated

Figure 10.6: Scheduling an update to the e-mail address policy

Figure 10.7: Newly created SMTP address for existing user

Figure 10.8: Naming the e-mail address policy and defining the objects to which it applies

Figure 10.9: Defining conditions for an e-mail address policy

Figure 10.10: The E-mail Address Policy Preview dialog box helps to confirm that the policy conditions are correct.

Figure 10.11: Completion page of the New E-mail Address Policy Wizard

Figure 10.12: Defining the type of mailbox to be created

Figure 10.13: Assigning a mailbox to a server, storage group, and mailbox database

Figure 10.14: Successfully completing the assignment of a mailbox to an existing user

Figure 10.15: Creating a user account from the Exchange Management Console

Figure 10.16: General information property page for a mailbox

Figure 10.17: E-mail address properties of a mailbox

Figure 10.18: Storage Quotas and Messaging Records Management options are found on the Mailbox Settings property page.

Figure 10.19: A mailbox's delivery options

Figure 10.20: Restricting who can send mail to a mailbox

Figure 10.21: Non-delivery report message sent when sender is not authorized to send to the intended recipient

Figure 10.22: Mailbox features property page

Figure 10.23: Defining user information for a conference room mailbox

Figure 10.24: Viewing just the room resources in the Address Book

Figure 10.25: Browsing for room resources. Note the Capacity and Description columns.

Figure 10.26: A resource mailbox's Resource Scheduling Options section

Figure 10.27: Defining room resource scheduling permissions

Figure 10.28: Resource Privacy Options and Response Message options

Figure 10.29: Defining the server, storage group, and mailbox database

Figure 10.30: Mailbox move operations

Figure 10.31: Reconnecting mailboxes that have been deleted

Figure 10.32: Starting the Connect Mailbox Wizard

Figure 10.33: Assigning a deleted mailbox to a user account that does not currently have a mailbox

Figure 10.34: A distribution group's Message Delivery Restrictions dialog box

Figure 10.35: E-mail address properties of a mail-enabled group

Figure 10.36: Advanced properties of a mail-enabled group

Figure 10.37: Narrowing the membership of a dynamic distribution group

Figure 10.38: Dynamic distribution group Filter and Conditions property pages

Figure 10.39: Contact information in the Active Directory

Figure 10.40: Contact object's General properties

Chapter 11: Managing Address Lists

Figure 11.1: Viewing the global address list

Figure 11.2: Viewing an mail-enabled object's showInAddressBook attribute

Figure 11.3: Using ADSIEdit to manage the permissions on a global address list

Figure 11.4: Viewing the available address lists from within Outlook

Figure 11.5: Viewing the address lists using the Exchange Management Console

Figure 11.6: Viewing the Engineering address list

Figure 11.7: Changing the default address list

Figure 11.8: Managing offline address books using the Exchange Management Console

Figure 11.9: Configuring the address lists that an offline address book contains

Figure 11.10: Offline address book Distribution properties

Figure 11.11: OAB virtual directory for the default website

Figure 11.12: General property page of an offline address book

Chapter 12: Managing Folder Content

Figure 12.1: Custom managed folders created by a managed folder mailbox policy

Figure 12.2: Viewing the messaging records management components in the Exchange Management Console

Figure 12.3: Configuring a managed content setting to delete items that have been in the Deleted Items folder longer than 14 days

Figure 12.4: Moving content from the Inbox to the System Cleanup folder

Figure 12.5: Creating a new managed custom folder

Figure 12.6: The user is prompted to clean up their mailbox if a managed custom folder is over its size limit.

Figure 12.7: Creating a managed folder mailbox policy

Figure 12.8: Assigning a managed folder mailbox policy at account creation

Chapter 13: Managing Messages in Transit

Figure 13.1: A message classification displayed in Outlook 2007

Figure 13.2: Applying a message classification in OWA

Figure 13.3: New Transport Rule Wizard Introduction screen

Figure 13.4: New Transport Rule Wizard Conditions screen

Figure 13.5: New Transport Rule Wizard Actions screen

Figure 13.6: New Transport Rule Wizard Exceptions screen

Figure 13.7: New Transport Rule Wizard Create Rule screen

Figure 13.8: New Transport Rule Wizard Completion screen

Chapter 14: Public Folder Administration

Figure 14.1: Naming a new folder

Figure 14.2: The Outlook client's Properties dialog box for a public folder

Figure 14.3: The default public folder store property of the mailbox store

Figure 14.4: Public folders on RED-EXCH01

Figure 14.5: Public folders on RED-MSG01

Figure 14.6: The default public folder tree container

Figure 14.7: Choosing a public folder store

Figure 14.8: Creating a new Public Folders container on an Exchange 2007 server

Figure 14.9: Setting up replication of a public folder

Figure 14.10: Viewing the new replica on the Exchange 2007 mailbox server

Figure 14.11: The General tab of the public folder property sheet

Figure 14.12: The Exchange General tab of the public folder property sheet

Figure 14.13: The Exchange Advanced tab of the public folder property sheet

Figure 14.14: The Permissions tab of the public folder property sheet

Chapter 15: Reliability and Availability 101

Figure 15.1: Ensuring that cached Exchange mode is enabled

Figure 15.2: Redundant inbound mail routing

Figure 15.3: Improving redundancy with multiple Hub Transport servers

Figure 15.4: Implementing load balancing for Client Access and Unified Messaging servers

Figure 15.5: Implementing Network Load Balancing

Figure 15.6: Creating a new NLB cluster

Figure 15.7: Defining port rules for a Network Load Balancing cluster

Figure 15.8: Adding a host to the Network Load Balancing cluster

Figure 15.9: Confirming host parameters for a member of a Network Load Balancing cluster

Figure 15.10: Examining the status of the Network Load Balancing cluster

Figure 15.11: Configuring more than two DNS servers for a Windows server

Figure 15.12: Simple two-node clustered mailbox server

Figure 15.13: Simple clustered continuous replication configuration

Chapter 16: Backup and Disaster Recovery

Figure 16.1: The default online maintenance time for a database is 1:00 a.m. until 5:00 a.m.

Figure 16.2: Selecting the Microsoft Information Store object for backup

Figure 16.3: Viewing properties of scheduled jobs

Figure 16.4: Sample backup log

Figure 16.5: Event viewer showing backup-related events

Figure 16.6: Important ESE backup events

Figure 16.7: ESE backup events related to transaction logs

Figure 16.8: Limits property page for a mailbox database.

Figure 16.9: Recovering a deleted item

Figure 16.10: Reconnecting a deleted mailbox

Figure 16.11: Specifying the user account to which the mailbox will be connected

Figure 16.12: Restoring the database named Mailbox Database and associated log files

Figure 16.13: Restore process starts replaying log files

Figure 16.14: Replaying a transaction log

Figure 16.15: Recovery storage group management tasks

Figure 16.16: Selecting merge options

Figure 16.17: The Recovered Data folder structure is created.

Chapter 17: Supporting Outlook 2007

Figure 17.1: Changing the color scheme in Office 2007

Figure 17.2: The Inbox in Outlook 2007

Figure 17.3: The Word editor is the only editor in Outlook 2007.

Figure 17.4: The calendar keeps you on schedule.

Figure 17.5: The Business Card view of your Contacts folder

Figure 17.6: The Tasks folder helps you get things done.

Figure 17.7: The Mailbox Cleanup tool helps keep your user mailboxes under quota.

Figure 17.8: Adding an RSS feed to Outlook 2007

Figure 17.9: Instant Search helps you find your items

Figure 17.10: The To-Do Bar helps to keep you on task.

Figure 17.11: Configure a resource to accept scheduling requests

Figure 17.12: Autodiscover when a client is member of the Active Directory

Figure 17.13: External Autodiscover location process

Figure 17.14: Providing Outlook with your information manually

Figure 17.15: Configuring the external hostname for Outlook Anywhere

Figure 17.16: Setting the external URL for offline address book distribution

Figure 17.17: Subject Alternative Name in the Field column

Chapter 18: Delivering E-mail

Figure 18.1: Sample Active Directory site infrastructure

Figure 18.2: The Hub Transport is at the center of all message delivery.

Figure 18.3: Messages are encrypted during transit.

Figure 18.4: Receive connectors for an Exchange 2007 server

Figure 18.5: Default Receive connector permissions

Figure 18.6: Managing Send connectors

Figure 18.7: Introduction page of the New SMTP Send Connector Wizard

Figure 18.8: General properties of a Send connector

Figure 18.9: Viewing the Exchange 2007 administrative and routing group

Figure 18.10: Message routing between Exchange 2003 and Exchange 2007

Figure 18.11: Properties of a routing group connector

Figure 18.12: E-mail delivered directly to Hub Transport server

Figure 18.13: Allowing a Receive connector to receive mail from the Internet

Figure 18.14: Creating a new accepted domain

Figure 18.15: Deploying an Exchange Edge Transport server

Figure 18.16: Simple Edge Transport deployment

Figure 18.17: The result of the New-EdgeSubscription command

Figure 18.18: Creating a new Edge Subscription for the Hub Transport server

Figure 18.19: Viewing successful EdgeSync information

Figure 18.20: Viewing the accepted domains that have synchronized to an Exchange 2007 Edge Transport server

Figure 18.21: Customizing anti-spam features of an Edge Transport server

Figure 18.22: The Actions property page of the Content Filtering object

Figure 18.23: Configuring custom words for the content filter

Figure 18.24: Configuring a IP Block List entry

Figure 18.25: Viewing the current IP block list providers

Figure 18.26: Adding a new IP block list provider

Figure 18.27: Configuring recipient filtering

Figure 18.28: Configuring sender filtering

Figure 18.29: Configuring a Sender ID action

Figure 18.30: Configuring the sender reputation level block threshold

Figure 18.31: Configuring the sender reputation filter to perform an open proxy test

Figure 18.32: Introduction page of the New Transport Rule Wizard

Figure 18.33: Conditions page of the transport rule

Figure 18.34: The Actions page of the New Transport Rule Wizard

Chapter 19: Exchange Anywhere

Figure 19.1: Outlook Web Access logon form

Figure 19.2: Setting the location and language options

Figure 19.3: Exchange 2007 Outlook Web Access interface

Figure 19.4: Editing Outlook Web Access user options

Figure 19.5: Setting Out-of-Office options through Outlook Web Access

Figure 19.6: Using the Outlook Web Access address book feature

Figure 19.7: Configuring Outlook Web Access authentication options

Figure 19.8: Configuring Outlook Web Access segmentation

Figure 19.9: Configuring private computer file access

Figure 19.10: Configuring Outlook Web Access for remote file server support

Figure 19.11: Redirecting the default website to the OWA virtual directory

Figure 19.12: Configuring internal domain names

Figure 19.13: Enabling Outlook Anywhere using the Exchange Management Console

Figure 19.14: Modifying the Outlook Anywhere configuration

Figure 19.15: Viewing Exchange-specific virtual directories and application pools

Figure 19.16: Managing a mobile device through OWA

Figure 19.17: Managing a mobile device

Figure 19.18: Configuring the POP3 service

Chapter 20: Securing Exchange Server

Figure 20.1: Typical firewall deployment protecting Exchange Server 2007

Figure 20.2: Viewing your security policy

Figure 20.3: Connecting to a website with an untrusted certificate

Figure 20.4: A security warning of an untrusted certificate

Figure 20.5: Viewing a certificate's general properties

Figure 20.6: The text of a certificate signing request

Figure 20.7: Pasting the certificate signing request into a text box on a certificate authority's website

Figure 20.8: An example of a multilayer message hygiene system

Figure 20.9: Using a third-party message hygiene solution

Figure 20.10: Implementing a reverse proxy in the perimeter network

Figure 20.11: Using ISA Server as an internal firewall and reverse proxy

Chapter 21: Logging, Auditing, and Monitoring

Figure 21.1: Exchange Server 2007 Tools work center

Figure 21.2: Connect to Active Directory options

Figure 21.3: Selecting the options for the ExBPA scan

Figure 21.4: Viewing the critical issues

Figure 21.5: Getting advice on problem resolution from the Best Pratices Analyzer

Figure 21.6: Viewing the Best Practices All Issues report

Figure 21.7: Including a performance baseline in the Best Practices Report

Figure 21.8: Changing the Application event log properties

Figure 21.9: Configuring events to be audited

Figure 21.10: An application event indicating that a user is logging in to their own mailbox

Figure 21.11: Exchange Troubleshooting Assistant

Figure 21.12: Specifying the criteria for a particular message

Figure 21.13: Viewing the message tracking results

Figure 21.14: Tracking a specific event

Figure 21.15: Sample connectivity log

Figure 21.16: Enabling protocol logging for a Send connector

Figure 21.17: Defining source servers for a Send connector

Figure 21.18: Sample Send protocol log

Figure 21.19: Managing queues on a Hub Transport server

Figure 21.20: Viewing the messages queued up in a specific queue

Figure 21.21: Viewing and filtering all queued messages

Figure 21.22: General properties of a queued message

Figure 21.23: Monitoring the CPU usage of Exchange-related processes

Figure 21.24: Choosing instances of a physical disk versus a logical disk

Figure 21.25: Example of the folder structure created by the Export-Mailbox cmdlet.