Project Management with the IBM Rational Unified Process: Lessons From The Trenches

Index

[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W]

Head Contracts

help

     Help Desks

         best practices

         call management systems

         call tracking software

         equipping

         goals of

         license utilization software

         problem tracking software

         staffing

         Web sites

     online help

hiring

    consultants

         definition of

         expert consultants from vendors 2nd

         process consultants

         staff augmentation

     Help Desks

     PMO (Project Management Office)

         CCBs (Change Control Boards)

         common code, developing

         contracting officers

         data models

         internal project champions

         IT managers

         lead user representatives

         PMO project architects

         project managers

     software project teams

         architects

         CM (configuration management) role

         developers

         governing principles

         managing

         project managers

         quality assurance personnel

         requirements analysts

         technical leads

         testers

         toolsmiths

     testing groups 2nd

         pipelining

         third-party testing

     Transition phase

history of RUP (Rational Unified Process)

hours of operation for colocated contractors