Project Management with the IBM Rational Unified Process: Lessons From The Trenches

Index

[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W]

offshore projects 2nd 3rd

     communication 2nd

     cultural differences

     differences in cultures, work practices, and laws

     when to use

online help

operations support (Help Desks)

     best practices

     call management systems

     call tracking software

     equipping

     goals of

     license utilization software

     problem tracking software

     staffing

     Web sites

oral presentations

organizational assessments

outsourcing [See also outsourcing organizations.]

     challenges of

     colocated contractors

         communication mechanisms

         hours of operation

         IT problems in new environments

         IT resources

         overtime issues

         quality of facilities

         work space considerations

     definition of

     distant contractors, same country

     growth rates

     market size

     multiple contractors

     offshore projects 2nd 3rd

         communication 2nd

         cultural differences

         differences in cultures, work practices, and laws

         when to use

     RUP and

outsourcing organizations [See also outsourcing.]

     acceptance testing checklist

     best practices

     lack of agreement on business process

     PMO (Project Management Office)

         CCBs (Change Control Boards)

         common code, developing

         contracting officers

         data models

         internal project champions

         IT managers

         lead user representatives

         PMO project architects

         project managers

     stakeholders, managing in

overtime, colocated contractors and

ownership of project plan, establishing sense of

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