Managing IT in Government, Business & Communities

Chapter 8 - An Analysis of Factors that Influence the Ability of SMEs to Derive Benefit in Four Phases of Electronic Commerce: 34 Australian Case Studies
Managing IT in Government, Business & Communities
by Gerry Gingrich (ed) 
Idea Group Publishing 2003

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The 34 Case Studies

This research paper is part of an on-going study investigating the utilisation of e-commerce by Australian SMEs. These 34 case studies investigate the uptake and use of e-commerce amongst SMEs across a broad range of businesses from seven different industries including agriculture, retail trade, hospitality, education, communications, and manufacturing. These businesses vary in age from start-ups to well-established businesses. The SMEs that participated in this research were drawn from two states in Australia (Tasmania and Western Australia).

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