MCDST Self-Paced Training Exam 70-271(c) Supporting Users and Troubleshooting a Micro[... ]ystem

Before taking the exam, review the key topics and terms that are presented in this chapter. You need to know this information.

Key Points

• If a user, especially a home user, complains to you about a computer seeming to run slowly, be sure to ask whether the computer has Fast User Switching enabled.

• The two most common reasons why a user receives the Unknown Username Or Bad Password error message are that the user is typing the wrong credentials or that the CAPS LOCK key is engaged.

• The most common reasons for a failed logon for a domain user are network connectivity issues and attempting to log on to the wrong domain.

Key Terms

domain group A type of group created on the domain controllers that can be granted rights and permissions on any computer in the domain.

domain user account A type of account created using the Active Directory Users And Computers utility on domain controllers and stored in the Active Directory database.

group A type of account that is created in Windows XP Professional that can be granted rights and permissions to a local computer only.

Local Security Policy A set of policies set by the administrator to secure or monitor a computer.

local user account A type of user account created on a local computer.

Password policy A policy in which the length, reuse, and complexity of a password can be set.

Security Identifier (SID) A unique identifier assigned at the time an account is created.

User Rights Assignment A feature that gives the user the ability to perform a particular task.