MCDST Self-Paced Training Exam 70-271(c) Supporting Users and Troubleshooting a Micro[... ]ystem

Before taking the exam, review the key topics and terms that are presented in this chapter. You need to know this information.

Key Points

• Remember that items in the notification area might be hidden behind the arrow. You (or the user) might not see them, but that does not mean they are not there. Check there before you access the program’s preferences or restart the program.

• Consider regional settings as a possibility when keyboard errors are reported or when users report that symbols do not look correct.

Key Terms

input language Tells Windows how to react when a user types text using the keyboard.

notification area Displays the system clock and programs that are running in the background.

Start menu Provides access to the available programs, network places, connections, help and support files, recent documents, and more.

taskbar Displays files and programs that are currently open and running in Windows XP.