McDst Self-Paced Training Kit (Exam 70-272(c) Supporting Users and Troubleshooting Desktop Applications on a[... ]ystem)

2017-07-07 02:10:07

Chapter List

Chapter 1: Introduction to Desktop Support
Chapter 2: Resolving a Service Call
Chapter 3: Troubleshooting the Operating System
Chapter 4: Microsoft Outlook and Outlook Express
Chapter 5: Supporting Internet Explorer
Chapter 6: Installing and Configuring Office Applications
Chapter 7: Troubleshooting Office Applications
Chapter 8: Common Connectivity Problems
Chapter 9: Security and Security Permissions
Chapter 10: Protecting the Computer
Chapter 11: Troubleshooting Application Access on Multiuser, Multiple Boot, and Networked Computers
Chapter 12: Resolving Issues with Locally Attached Devices