Software Metrics: Best Practices for Successful IT Management

13.2 REQUIREMENTS SPECIFICATION

Once you get past the Initiation stage you can adopt a formal project lifecycle, Figure 13.5. First, find out what is required. If at all possible, obtain a customer authority, that is someone to whom you will deliver and who will decide what is to be delivered.

Obtain Customer Authority

Identify customers and customer groupings

Set up liaison mechanisms- e.g. MCG

Obtain requirements - standard systems/business analysis

Group requirements - identify subproject streams

Prepare and review requirements specification

SPECIFY TOR

Look to your customers—these are usually internal to the organization, rarely external, although it is the business needs of the end customers that provides the context of the metrics program.