Addressing the Human Capital Crisis in the Federal Government: A Knowledge Management Perspective
O
Office of Management and Budget, 31
Office of Personnel Management
description of, 27, 31, 37, 50, 80
employee union relationships, 187
human resources competency model, 95–96
performance improvements at, 206
workforce changes, 180–181
O'Keefe, Sean, 111
Older workers
human resources response, 130
statistics regarding, 129
OMB. see Office of Management and Budget
Online communities
development of, 133
human capital strengthened by, 124–125
learning benefits of, 133
nurturing of, 143
organization use of, 87–88
strategic partnerships enhanced by, 125
OPM. see Office of Personnel Management
Organization
"best practiced," 8
change in, 58
core competencies of, 13
effectiveness of, 65–66, 100–101
human capital strategy for, 42–43
informal networks in, 128–129
innovation benefits for, 141
intellectual capital for, 101–102
knowledge-centric, 142
knowledge management at, 12–13, 53, 65–66, 100–101
"learning," 11, 69, 75
learning in, 133–134
mission of, 11
model for, 8
online communities used by, 88
performance information shared with employees, 194–197
policies of, 7
realignment of, 184–185
renewal of, 141
resistance to change, 105–106
transformation of, 8, 61–62
trust in, 110
Organizational alignment, 7
Organizational intelligence, 133–134, 141
Organization culture
changes in, 57, 63
transformation of, 8, 61–62
Outsourcing, 28, 126
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