Addressing the Human Capital Crisis in the Federal Government: A Knowledge Management Perspective

Seeley, Chuck, 67, 71

Senior Executive Service workforce, 19, 20f

Shareholder value, 32–33

Skyrme, David, 35–36

Social capital, 121–122

Socialization, 75, 87

Social networks, 83–84, 118, 124

Social Security Administration

human capital crisis at, 17

international partnerships, 122

mentoring at, 33

Sohal, Amrik, 105

SSA. see Social Security Administration

State Government of Maine competency management framework, 98

Storytelling, 149

Strategic alignment and planning

focus of, 7, 37

measures for, 37

performance goals for, 37

success factors, 40

Strategic competencies

definition of, 7, 38

measures, 38

performance goals, 38

success factors, 40

Strategic human capital management

approaches to, 9

government department rating in, 32

steps involved in, 62–63

Strategic partnerships

building of, 121–122

at Department of Interior, 120–121

importance of, 121, 127

learning from, 124

at NASA, 119–120

National Science Foundation, 123–124

online communities effect on, 125

private-public, 122–123

university-government, 123, 125

Strategy for human capital. see Human capital strategy

Stress, 46

Strong, Kelly, 106–107

Structural capital, 2, 64, 121

Sydanmaanlakka, Pentti, 81