Addressing the Human Capital Crisis in the Federal Government: A Knowledge Management Perspective

Chapter 4: The Four Pillars of Human Capital

Table 4.1: Distribution of the Population and Labor Force by Age and Sex, 2000 and Projected 2010 (Percent)

Table 4.2: Median Ages of the Labor Force, by Sex, Race, and Hispanic Origin, Selected Historical Years and Projected 2010

Chapter 6: Pillar Two: Performance Management Through a Knowledge Management Lens

Performance Management Processes

Knowledge Management Processes

Chapter 8: Change Management: The Forgotten Pillar

Change Management Strategies