International Project Management: Leadership in Complex Environments

Chapter 1: Introduction

Figure 1.1: Comparative Scope of International Projects
Figure 1.2: Comparison Summary of Standard and International Projects
Figure 1.3: International Project Score Card

Chapter 2: Define the Project

Figure 2.1: Sample Process Score Card
Figure 2.2: Technical Purpose by Area
Figure 2.3: Business Purpose by Area
Figure 2.4: Example of a Spider Chart for the Scope of an International Project
Figure 2.5: Roles and Responsibilities for an Alternative Version of an International Project
Figure 2.6: Examples of Cost Elements
Figure 2.7: Examples of Benefits
Figure 2.8: Project Interdependence Table Example
Figure 2.9: Resource Analysis Table

Chapter 3: Identify The Project Leaders

Figure 3.1: Benefits of Multiple Project Leaders in an International Project
Figure 3.2: Activities and Makeup of International Project Steering Committees
Figure 3.3: Score Card for a Project Leader

Chapter 4: Nail Down The Project Organization And Team

Figure 4.1: Association of Issues with Areas of the International Project
Figure 4.2: Types of Team Members Needed by Project Area
Figure 4.3: Areas of the Project versus Skills Needed
Figure 4.4: Topics to Cover in the Kickoff Meeting for the International Project

Chapter 5: Develop The Project Plan

Figure 5.1: Roadmap for Templates and Projects
Figure 5.2: Benefits of a Structured Approach for International Projects
Figure 5.3: Data Elements for the Issues Databases
Figure 5.4: Data Elements for Lessons Learned Databases
Figure 5.5: Rolling Level of Detail in the Project Plan
Figure 5.6: Questions to Ask in Reviewing the Project Plan
Figure 5.7: Roles and Responsibilities for the International Project Coordinator

Chapter 6: Use Technology to Your Advantage

Figure 6.1: Checklist for Evaluating and Selecting New Technology Products
Figure 6.2: Technology Evaluation Table
Figure 6.3: Examples of Cost Factors in Using a Technology
Figure 6.4: Types of Communications in International Project Management
Figure 6.5: Actions Necessary in Implementing a Software Tool
Figure 6.6: Method and Tool Table
Figure 6.7: Some Guidelines for Using Project Management Software
Figure 6.8: Score Card for Technology and Tools

Chapter 7: Manage the International Team and the Work

Figure 7.1: Critical Project Management Activities during Project Work
Figure 7.2: Score Card for an Ongoing International Project
Figure 7.3: Big Bang and Quick Win Approaches to Project Implementation

Chapter 8: Manage Outsourcing And Vendors

Figure 8.1: General Steps in Outsourcing
Figure 8.2: Examples of Potential Outsourcing Areas
Figure 8.3: Evaluation of Potential Vendors
Figure 8.4: Vendor Evaluation Score Card
Figure 8.5: Table of Methods and Tools

Chapter 9: Sustain Effective Communications

Figure 9.1: Score Card for Formal Communications
Figure 9.2: Score Card for Informal Communications over a Period of Time
Figure 9.3: Sample Format of an International Project Status Report

Chapter 10: Deal with Issues and Use Experience

Figure 10.1: Example of Visibility of Issues to Management over the Life of the Project
Figure 10.2: Steps in Addressing Issues
Figure 10.3: Issues versus Projects and Subprojects
Figure 10.4: Example of Two Projects Differing in Size and Number of Issues
Figure 10.5: First Example of Number of Open Issues by Type
Figure 10.6: Second Example of Number of Open Issues by Type
Figure 10.7: Total Number of Issues by Date of Discovery
Figure 10.8: Open Issues over Time
Figure 10.9: Aging Chart of Issues over Time
Figure 10.10: Average Elapsed Time to Resolve an Issue
Figure 10.11: General Chart of Impact and Time Urgency
Figure 10.12: Chart of Impact and Time Urgency at Time 1
Figure 10.13: Chart of Impact and Time Urgency at Time 2
Figure 10.14: General Process for Lessons Learned

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