International Project Management: Leadership in Complex Environments
For issues the end products are:
-
Complete database of issues for analysis and tracking;
-
Sufficient information to support the timely resolution of issues;
-
Documentation of issues, decisions, actions, and follow-up for tracking purposes and accountability;
-
Analysis method and results for assessing issues.
End products for lessons learned include the following:
-
Usable and appropriate lessons learned with specific guidelines;
-
Method for improving and updating the lessons learned through additional experience;
-
Defined approach and process for formally ensuring that lessons learned are considered, reviewed, and employed.
Категории