Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation

D

decision making, 45–46

Defense Logistics Agency (DLA), 216, 227

Delcommune, Michel-Marc, 159

on mind-sets, 252

on outsourcing strategy, 181

delivery proposition, 89, 91

design of business model, 85, 87–94

Dietzman, Les, 72–73

DLA, see Defense Logistics Agency

‘‘do it yourself’’ approach, 37–39

DSS, see UK Department of Social Services

DuPont, 37, 87