Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation

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wake-up calls, 65

Walker, Hap, on mind-sets, 252

Wall Street Journal,244

Walton, Joseph, on range of consulting services, 246

war games, 194–195

war room, 173–174

Westdeutsche Landesbank, 111

Windsor, Andrew, 116

workshops, 162