Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation

Chapter 3: Ten Imperatives for Leadership

Newport Systems’s Follow-On Opportunities

Chapter 5: Crafting a Business Model That Works

What Is a Business Model Anyway?

Business Model Logic Is ‘‘Round’’ as Well as Sound

Officesupplies.com Keeps Delivering Value

Chapter 11: Managing Transformational Outsourcing in the Public Sector

Case Study: Making a Lasting Commitment: UK Department of Social Services

Case Study: Making a Market for Services: UK Defense Ministry