Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation

  1. Yochi Dreazen and Andrew Caffrey, ‘‘Now, Public Works Seem Too Precious for the Free Market,’’ The Wall Street Journal, November 19, 2001, p. 1, A10.

  2. Cynthia Doyle, ‘‘Worldwide Outsourcing Market Forecast and Analysis, 2000–2005,’’ International Data Corporation, May 2001.

  3. Nick Wakeman, ‘‘Foreign Nations Outpace U.S. in Outsourcing,’’ Washington Technology, August 28, 2000.

  4. Jane Linder and Thomas Healy, ‘‘Global Government Outsourcing: Pathways to Value,’’ Accenture Government Executive Series report, May 2003.

  5. Stephen Goldsmith, ‘‘Can Business Really Do Business with Government?’’ Harvard Business Review, May-June 1997, pp. 110–121.

  6. ‘‘eGovernment Leadership: Engaging the Customer,’’ Accenture Government Executive Series report, April 2003.

  7. Op cit. See www.canadabenefits.gc.ca.

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