Mobile Usability: How Nokia Changed the Face of the Mobile Phone

Chapter 5: Usability Meets Sociology for Richer Consumer Studies

Short Message Service (SMS)

Chapter 6: Managing the Design of User Interfaces

Product Substitutes

Chapter 7: The One-Row Keyboard—A Case Study in Mobile Text Input

Entering Text with Mobile Phone Keypads: The Multi-tap, T9, and One-Row Methods

Chapter 13: Six Mobile Messages

Excerpts from Focus Group Study Results: Study Conducted in October 2001
Enhancing Your Daily Mobile Communication
Summary Report (Company Confidential)—Phase 2 [Product X]

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