MCSE Training Kit(c) Microsoft Windows 2000 Accelerated 2000

This self-paced training course combines notes, hands-on procedures, and review questions to teach you how to install, configure, administer, and support Windows 2000 Professional. It is designed to be completed from beginning to end, but you can choose a customized track and complete only the sections that interest you. (See the next section, "Finding the Best Starting Point for You," for more information.) If you choose the customized track option, see the "Before You Begin" section in each chapter. Any hands-on procedures that require preliminary work from preceding chapters refer to the appropriate chapters.

The book is divided into the following Sections and Chapters:

• The "About This Book" section contains a self-paced training overview and introduces the components of this training. Read this section thoroughly to get the greatest educational value from this self-paced training and to plan which lessons you will complete.
• The "Introduction to Windows 2000" chapter presents an overview of the Windows 2000 operating system and the four products that make up this family. It introduces some of the new features and benefits of Windows 2000 and explains why Windows 2000 is easier to use and manage and provides greater compatibility, file management capabilities, and security than previous versions of Windows. This chapter also provides an introduction to workgroups and domains.
• Part 1: "Microsoft Windows 2000 Professional." This part contains most of the information that relates to the Windows 2000 Professional portion of the 70-240 exam. The chapters in Part 1 primarily use Windows 2000 Professional during the various hands-on practices and exercises. However, much of the information presented here is also applicable to Windows 2000 Server.
• Chapter 1, "Installing Windows 2000 Professional," steps you through the process of installing from a CD-ROM, and as a hands-on exercise, has you install Windows 2000 Professional on your computer. The chapter then discusses installing Windows 2000 over the network and how to troubleshoot installation problems. Once the basic installation methods are covered, the chapter moves into more advanced installation techniques such as automating the installation, using disk duplication to deploy and performing remote installations. The chapter describes what to expect when upgrading from prior versions of Windows and concludes with a discussion on installing Service Packs.
• Chapter 2: "Managing Hardware Devices and Drivers," gives you an overview of installing, configuring, and managing hardware devices and drivers. Microsoft Management Console (MMC) is introduced and used throughout this chapter. The chapter covers installing hardware (both Plug and Play and non-Plug and Play devices), disk management, disk quotas, power management, multiple processors, and monitoring system performance.
• Chapter 3, "Managing Resources," covers using NTFS permissions to manage files and folders. This includes sharing, compression, and determining access. In addition, this chapter explains how to setup and manager printers in a Windows 2000 environment.
• Chapter 4, "Managing User Accounts," explains how you can use user accounts to create consistent user environments across multiple systems. This chapter covers planning, creating, configuring, and troubleshooting user accounts.
• Chapter 5, "Managing Network Protocols and Services," presents the information necessary to configure TCP/IP and to install other network protocols, including NWLink, NetBIOS Enhanced User Interface (NetBEUI), and Data Link Control (DLC). The chapter also discusses the process for configuring network bindings, which are links that enable communication between network adapter cards, protocols, and services.
• Chapter 6, "Monitoring and Optimizing System Performance," discusses the various tools that you can use to monitor and then optimize the performance of your system. This includes tools like Task Scheduler, Backup Wizard, control sets, recovery console and more.
• Chapter 7, "Managing Security," discusses several methods to enhance security for Windows 2000. This includes using groups, policies, auditing, and the Encrypting File System (EFS).
• Part 2: "Network Infrastructure." This part contains most of the information that relates to the Network Infrastructure portion of the 70-240 exam. This includes various network protocols and services. The chapters in this section primarily use Windows 2000 Server during the various hands-on practices and exercises, which is why the first chapter in this section installs Windows 2000 Server. However, much of the information presented in this section is also applicable to Windows 2000 Professional.
• Chapter 8, "Installing Windows 2000 Server," explains the process of installing Windows 2000 Server. It outlines the type of information you should gather to prepare for your installation and describes the steps you should take before you begin. The chapter includes the phases of a normal installation and a discussion of upgrading to Windows 2000 Server. In addition, there is information on troubleshooting installation problems and automating the installation.
• Chapter 9, "Managing Network Protocols," reviews the common network protocols (TCP/IP, NWLink) and then discusses IPSec in detail. IPSec is a new protocol. It has built-in security features that may make it the protocol of the future for Internet applications.
• Chapter 10, "Managing DNS," explains how DNS is used to resolve host names on your network and across the public Internet. Microsoft Windows 2000 includes an enhanced version of DNS. This chapter also explains how to work with DNS zones. This includes implementing a delegated zone, and configuring zones for dynamic updates.
• Chapter 11, "Managing DHCP," explains how DHCP is used to manage and configure client computers on your network from a central Windows 2000 server. You will learn how to identify the primary components of DHCP, install and configure DHCP on both a client and server, and troubleshoot DHCP.
• Chapter 12, "Managing Remote Access," explains how to implement Remote Access Services to provide your clients the ability to access network resources from the road or their home. You will learn how to implement secure connections with techniques such as VPNs.
• Chapter 13, "Managing Windows Internet Name Service (WINS)," explains how WINS is used to resolve host names on your network. You will also learn how to identify the primary components of WINS, install and configure WINS, and troubleshoot WINS on Windows 2000.
• Chapter 14, "Managing Network Address Translation (NAT)," describes the network address translation (NAT) protocol, which allows a network with private addresses to access information on the Internet through an IP translation process. You will learn how to configure your home network or small office network to share a single connection to the Internet with NAT.
• Chapter 15, "Managing Microsoft Certificate Services," explains the concepts of certificates, which are fundamental elements of the Microsoft Public Key Infrastructure (PKI). You will learn how to install and configure certificates.
• Part 3, "Active Directory Directory Service." This section contains most of the information that relates to the Active Directory service portion of the 70-240 exam. This includes installing and configuring, managing network protocols, configuring desktops, and maintaining security. The chapters in this section primarily use Windows 2000 Server during the various hands-on practices and exercises. However, much of the information presented in this section is also applicable to Windows 2000 Professional.
• Chapter 16, "Introduction to Active Directory Directory Service," provides you with an overview of Active Directory, its components, and administration tasks.
• Chapter 17, "Installing and Configuring Active Directory Directory Services," walks you through the steps of installing Active Directory using the Active Directory Installation wizard, and shows you how to implement an Organizational Unit (OU) structure and provides procedures for setting OU properties. This chapter also introduces you to configuring site settings and inter-site replication, and discusses the tasks necessary for configuring server settings.
• Chapter 18, "Managing Domain Name System for Active Directory," explores the benefits of using Active Directory—integrated zones and provides practice in configuring zones. It also discusses zone replication and transfer and provides information on troubleshooting an Active Directory DNS configuration.
• Chapter 19, "Managing Active Directory Components," goes beyond setup and configuration. It includes locating objects, assigning permissions to objects, publishing resources, moving objects within and between domains, delegating administrative control to organizational units (OUs), backing up and restoring, troubleshooting, monitoring performance, and diagnosing Active Directoryproblems. This chapter details Active Directory administrative tasks, including how to use performance monitoring tools, diagnostic tools, and shared folder monitoring.
• Chapter 20, "Managing Desktop Configurations Using Group Policies and Remote Installation Services," explains the use of both group policies and Remote Installation Services (RIS) to maintain a consistent desktop configuration across a corporation. Group policies can be used to manage desktop configurations for groups of computers and users. Group policy is very flexible and includes options for registry-based policy settings, security settings, application management, scripts, computer startup and shutdown, logon and logoff, and folder redirection. RIS can be used to set up new client computers remotely without the need to physically visit each client machine.
• Chapter 21, "Managing Active Directory Security Solutions, " discusses the use of security settings to determine a system's security configuration, including auditing, using security logs, user rights, using security templates, and the Security Configuration and Analysis tool. The chapter concludes with information on troubleshooting a security configuration.
• Part 4, "Microsoft Windows 2000 Server." This part contains information that relates to the Windows 2000 Server portion of the 70-240 exam. However, because a lot of the objectives for this portion of the exam are redundant with objectives from the Windows 2000 Professional portion of the exam, the redundant information is not included (except where necessary for content and presentation flow). This section concentrates on the unique aspects of Windows 2000 Server. The chapters in this section primarily use Windows 2000 Server during the various hands-on practices and exercises.
• Chapter 22, "Managing Windows 2000 Terminal Service," explains Terminal Services, what tools are included, and how to install Terminal Services. An important aspect of Terminal Services is managing the appropriate software licensing, which is discussed in this chapter. There is also a discussion on deploying Terminal Services to client computers.
• Chapter 23, "Internet Services," focuses on various Internet services supported by Windows 2000 Server. This includes Internet Information Services (IIS), Web site management, and Telnet services. The chapter also provides the information necessary to implement each of these services into a Windows 2000 environment and administer that service once it is implemented
• Chapter 24, "Advanced File Systems," explores the Distributed File System and the File Replication Service. Dfs allows system administrators to make it easier for users to access and manage files that are physically distributed across a network. With Dfs, you can make files distributed across multiple servers appear to users as if they reside in one place on the network. Users no longer need to know and specify the actual physical location of files in order to access them. Dfs uses FRS to automatically synchronize content between assigned replicas. The Microsoft Active Directory Sites And Services snap-in uses FRS to replicate topology and global catalog information across domain controllers.
• Chapter 25, "Disaster Planning and Recovery," focuses on planning and implementing disaster protection. In addition, the chapter reviews several approaches to disaster recovery, should your system fail.
• Chapter 26, "Windows 2000 Server Network Management and Monitoring," discusses using Simple Network Management Protocol (SNMP) and network monitor to monitor and communicate the status of the network
• Chapter 27, "Microsoft Windows 2000 Security," explores public key infrastructure (PKI), public key technologies, and Kerberos in Windows 2000. The chapter also covers security configuration tools and implementing auditing in Windows 2000.
• Appendix A, "Questions and Answers," lists all of the practice questions and review questions from the book, showing the chapter and section where the question appears, and the suggested answer.
• Appendix B, "Microsoft Services for UNIX" (presented only in the e-book version, located on the Supplemental Materials CD-ROM) provides you with an overview of Services for UNIX (SFU) version 2, and how you can use it to securely share data in a heterogeneous environment (Windows 2000 and UNIX). Information provided in this chapter is taken from the following sources:
  • Microsoft white papers: "User Name Mapping Service," "Password Synchronization in Windows Services for UNIX," "Server for NIS Overview," "Services for UNIX Component Summary," and "Windows Services for UNIX version 2."
  • "Windows 2000 Professional in a UNIX Environment, Scenario Guide and Walkthrough." This white paper was written by Charlie Russel, author of Microsoft Windows 2000 Server Administrator's Companion (Microsoft Press 2000).
  • Microsoft Corporation. Windows 2000 Professional Resource Kit. Chapter 25, "Interoperability with UNIX" (Microsoft Press 2000).

• The glossary (presented only in the e-book version, located on the Supplemental Materials CD-ROM) provides definitions for many of the key words and concepts presented in the course. It also contains some basic networking terminology.