Advanced Topics in End User Computing, Vol. 3

As mentioned previously, the literature examined suggests a theoretically grounded model tying the antecedent variables to organizational commitment, mediated by computer self-efficacy and outcome expectancy. The relationships suggested by the model are formally expressed by the hypotheses stated below.

• H1: The degree of system use has a positive impact on computer self-efficacy.

• H2: The degree of system use has a positive impact on outcome expectancy.

• H3: Past computer experience has a positive impact on computer self-efficacy.

• H4: Past computer experience has a positive impact on outcome expectancy.

• H5: Computer staff support has a positive impact on computer self-efficacy.

• H6: Computer staff support has a positive impact on outcome expectancy.

• H7: Ease of system use has a positive impact on computer self-efficacy.

• H8: Ease of system use has a positive impact on outcome expectancy.

• H9: Computer self-efficacy has a positive impact on outcome expectancy.

• H10: Computer self-efficacy has a positive impact on organizational commitment.

• H11: Outcome expectancy has a positive impact on organizational commitment.