Inventing the Organizations of the 21st Century

Bailyn, Lotte, 323, 325-332, 375-388, 417

Balanced Business Scorecard, 328

Bandwidth, 17

Banking, 84, 92

Baxter ASAP system, 76

Baxter Healthcare, 298, 300

Bell Atlantic, 182

Bell South, 182

Benyus, Janine, 394, 404

Berdish, David, 397-398

Bernstein, Abraham, 221-249, 417

Berry, Thomas, 392

Best-product position, 175, 178-179

Biomimicry, 394

Biotechnology, 38

BMW, 240

Boeing, 136

Bonding, 176-178, 184-185

Bonds, 365

Bowie, David, 365

Braungart, Michael, 395

Bresman, Henrik, 167, 283-296, 417

British Airways, 173-174

British Petroleum, 43, 105, 324

environmental issues and, 327, 390, 403

re-engineering support processes and, 298

Brown, Juanita, 406

Brown Brothers Harriman, 361

Browne, John, 324, 327, 390

Brynjolfsson, Erik, 19, 71-99, 325-332, 417

BSkyB, 37

Bundles, 225-226

Bureau of Economic Analysis, 93

Bureau of Labor Statistics, 361