Inventing the Organizations of the 21st Century

Chapter 8: The Delta Model—Adaptive Management for a Changing World

The Delta Project

Chapter 11: Inventing Organizations with the Process Handbook—Excerpts from a Learning History

Learning Histories

Examples of Insights

The Cafeteria Menu

The Process Compass

Chapter 13: The Comparative Advantage of X-Teams

About the Research

Chapter 18: Unexpected Connections—Considering Employees' Personal Lives Can Revitalize Your Business

Product Development Team

Customer Administration Center

Sales and Service District

Chapter 19: Innovating our Way to the Next Industrial Revolution

The Dimensions of Sustainability

The New Competencies