The Accountable Organization: Reclaiming Integrity, Restoring Trust
Overview
In fall 2000, QUALCOMM, Inc., released version 5.0 of its popular Eudora® e-mail program. In addition to other bells and whistles, Eudora 5.0 introduced an optional feature called MoodWatch. As its name suggests, MoodWatch scans both outgoing and incoming e-mail for "potentially offensive language" and issues warnings based on a "three-chili-pepper" scale:
| One chili pepper: | "Better hope you know the person." |
| Two chili peppers: | "Watch out, you're playin' with fire chilies here." |
| Three chili peppers: | "Whoa, this is the kind of thing that might get your keyboard washed out with soap." |
Potential Eudora users are advised: "MoodWatch won't stop you from acting irresponsibly in email, it will just let you know when you might be about to send a message you'll regret."[1]
[1]From Eudora's Web site, http://www.eudora.com/email/features/moodwatch.html.
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