How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues

Sculpting, to physicalize ideas, 68

Secret ballots:

via e-mail, 171, 172

to select options, 104–106, 108, 138

tabulating, 110–111, 113

Shuttle diplomacy, 43

Silo thinking, 82

Solution Finder, 110–115

Solutions:

alternative, 116–117, 119–121

mapping, 109–115, 138

shared, 152

status quo, 80, 83, 97–98, 137

sustaining, 51–52

Stakeholders:

contributions from, 38–42

identifying, 44

in large groups, 159, 164

sharing concerns of, 86

Stevens, Art, 4–5

Storytelling:

to change team dynamics, 147

by successful teams, 126–127, 129

Strategies for overcoming obstacles:

#1: 30—Minute Miracle, 133–140

#2: persuasive techniques, 141–148

#3: self-directed process, 149–157

#4: large groups, 158–167

#5: e-teams, 168–173

#6: building trust, 174–183