How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
FACILITATING GROUPS
Doyle, Michael, and David Straus. How to Make Meetings Work (Berkeley Publishing, 1993). This book gives practical guidance on how to structure and guide meetings.
Kaner, Sam. Facilitator's Guide to Participatory Decision-Making (New Society Publishers, 1996). This book outlines useful ways to think about decision making in groups. The "gradients of agreement" discussion is particularly helpful for guiding groups to recognize a spectrum of choices.
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