How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues

choosing, 152–154

role of, 149, 155–157

skills of, 154–155

Fear:

cycle of, 32

decision-making role of, 12–21

ego-driven, 141–142

as motivator, 2, 14, 187, 188

negative effects of, 14, 147, 185

overcoming, 125, 126

Feelings:

expressing, 67, 70

gut-level, 79

reflecting, 66–68, 70

Fighters, as decision makers, 19–20

Fortune 500 companies, ten-step process used by, 28, 29