Facilitation Basics (ASTD Training Basics)
Measurement and Evaluation
Brinkerhoff, R.O. (1987). Achieving Results from Training. San Francisco: Jossey-Bass.
Dixon, N. (1990). Evaluation: A Tool for Improving Quality. San Diego: University Associates.
Kirkpatrick, D.L. (1994). Evaluating Training Programs: The Four Levels. San Francisco: Berrett-Koehler Publishers.
Phillips, J. (1994). In Action: Measuring Return-on-Investment. Alexandria, VA: ASTD.
—— . (1996). Accountability in Human Resource Management. Houston: Gulf Publishing.
——. (1997). Handbook of Training Evaluation and Measurement Methods, 3d edition. Houston: Gulf Publishing.
Robinson, D.G., and J.C. Robinson. (1989). Training for Impact: How to Link Training to Business Needs and Measure the Results. San Francisco: Jossey-Bass.
Swanson, R., and E. Holton. (1999). Results? How to Assess Performance, Learning, and Perceptions in Organizations. San Francisco: Berrett-Koehler Publishers.
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