Facilitation Basics (ASTD Training Basics)
Chapter 3: Learner and Facilitator
- Figure 3–1: Individual characteristics drive performance.
Chapter 4: Getting Started
- Figure 4–1: Room set up in rounds.
- Figure 4–2: U-shaped setup.
- Figure 4–3: Conference setups.
- Figure 4–4: Classroom setup.
- Figure 4–5: Chevron setup.
- Figure 4–6: Hybrid or fishbone setup.
Chapter 7: Managing Difficult Participants
- Figure 7–1: Recognizing and responding to disruptive learner behavior: understanding the thought process.
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