Practical Service Level Management: Delivering High-Quality Web-Based Services
Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] Packeteer packets collectors jitter loss transport services PacketShaper page-bug tracking parsing XML partners passive collection 2nd linkage passive measurements passive monitoring PathFinder (DIRIG Software payback, ROI peak cell rates peak service rates peformance SAAs embedding performance baselining metrics 2nd of simulation modeling performance envelope 2nd ROI sensitivities services 2nd persistence phantom objects phased implementations incremental aggregation 2nd initial project selection 2nd planning 2nd pixel-based tracking placement of probes planning capacity 2nd 3rd implementations 2nd policies 2nd attributes auditing closure criteria distribution enforcers hierarchies measurements Orchestream Service Activator oversight QPM testing policy-based management 2nd architecture 2nd design 2nd elements 2nd need for 2nd products 2nd service-centric 2nd predictions behavior predictive analysis prioritization applications of alerts privacy proactive management real-time operations 2nd ProactiveNet 2nd probes active RMON problem management metrics problem signatures process integration. [See also integration] process managers 2nd processing alerts functions processing delays products policies 2nd profiles load testing 2nd programming XML projections ROI promotion feedback propagation delays 2nd protocol analyzers protocols BGP HTTP NTP SNMP 2nd 3rd TCP tranport services providers measuring provisioning provisioning time publishing events pull (component-centric) model push (repository-centric) model |
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