Practical Service Level Management: Delivering High-Quality Web-Based Services
Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] rate control, QoS ratios load testing. [See also load testing] of customer orders to total customer visitors raw alerts reactive management real-time operations 2nd brownouts root-cause analysis 2nd 3rd triage 2nd virtualized resources 2nd real-time automated responses 2nd brownouts commercials 2nd proactive management 2nd reactive management 2nd root-cause analysis 2nd 3rd triage 2nd virtualized resources 2nd real-time event handling real-time operations automated responses 2nd commercial 2nd proactive management 2nd reactive management 2nd brownouts root-cause analysis 2nd 3rd triage 2nd virtualized resources 2nd real-time service management metrics rebuffering recovery 2nd reduction of artifacts of noise 2nd of volume redundancy regression testing reliability alerts Remote Monitoring (RMON) remote monitoring (RMON) repeat failures filter repetitive measurements time slices reporting automated responses simulation modeling reports benchmarks 2nd SLA repositories policies reqests NetScaler resolution time resources SLM components overview of 2nd 3rd 4th virtualized response time servers transactions response time, transactions 2nd responses automated 2nd responsibilities results load testing 2nd retransmissions effective throughput Return on Investment (ROI) 2nd 3rd revenue baselines reviews, scheduling Risk Priority Number (RPN) RiverSoft RMON (Remote Monitoring) RMON (remote monitoring) ROI (Return on Investment) 2nd 3rd roles roll-up methods root cause root-cause analysis 2nd round-trip delay round-trip latency route control 2nd routers edge demaracation points routes asymmetric RPN (Risk Priority Number) RSVP 2nd rules policy-based management |
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