Developing User Interfaces for Microsoft Windows
- Chapter 10—Good User Interfaces Are Visible.
Describes program visibility and visual affordance. These goals are why you need to consider using a graphic designer.
- Chapter 32—Check Your Help System and Documentation.
Presents many suggestions on working with technical writers.
- Chapter 33—Check Your Setup Program.
Describes many of the problems found in a typical setup program and recommends solutions. You should review these issues with your technical support team.
- Chapter 36—Learn How to Play QA Gefahren.
Describes how to deal with feedback that doesn't appear to be especially good and turn it into useful information.