Debugging by Thinking: A Multidisciplinary Approach (HP Technologies)

2017-07-07 02:10:07

Root Cause Analysis

WDA93 Wilson, P. F.; Dell, L. D.; and Anderson, G. F. Root Cause Analysis: A Tool for Total Quality Management. ASQ Quality Press, 1993.

Am98 Ammerman, M. The Root Cause Analysis Handbook. Productivity, Inc., 1998.

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