Six Sigma Tool Navigator: The Master Guide for Teams

2017-07-07 02:10:07

AKA

N/A

Classification

Planning/Presenting (PP)

Tool description

A deployment chart reflects the sequence of required activities and the persons or teams responsible for completing them. The chart's down-across construction also indicates approximately when, by due dates, these activities are scheduled to be completed.

Typical application

To provide a process or project overview of activities, people involved, activity sequence, and completion dates.

To illustrate a process flow for teams to refer to during problem-solving or process-improvement efforts.

Problem-solving phase

	Select and define problem or opportunity
	Identify and analyze causes or potential change
→	Develop and plan possible solutions or change
→	Implement and evaluate solution or change
	Measure and report solution or change results
	Recognize and reward team efforts

Typically used by

	Research/statistics
	Creativity/innovation
	Engineering
1	Project management
	Manufacturing
	Marketing/sales
3	Administration/documentation
	Servicing/support
	Customer/quality metrics
2	Change management

links to other tools

before

Demographic Analysis

Consensus Decision Making

Circle response

Checklist

Problem Analysis

after

Action Plan

Resource Histogram

Project Planning Log

Events Log

Major Program Status

Notes and key points

Deployment chart activities start at top-left of chart and move down-across. Due date (end of activity) is lined-up laterally with the bottom line of the activity box.

Optional: A due date column is not necessary if due dates are placed on top of respective activity box.

Step-by-step procedure

STEP 1 The facilitator draws an outline of a deployment chart (down-across) on a whiteboard. The process or project to be charted is reviewed and clarified.

STEP 2 Team participants brainstorm required activities. See example Poster Development Process.

STEP 3 With the assistance from the participants, activity blocks are drawn into the columns that reflect who or what group is performing this activity.

STEP 4 Activities are inserted from the top down and across to show directionality and elapsed time. Lines are drawn to sequentially link all activity blocks in a downward flow.

STEP 5 A column with due dates of respective activities is constructed as the last activity to complete the chart as shown.

STEP 6 The team reflects the process flow of the chart, makes any revisions, and dates the chart.

Example of tool application

Poster Development Process