Six Sigma Tool Navigator: The Master Guide for Teams

2017-07-07 02:10:07

AKA

N/A

Classification

Data Collecting (DC)

Tool description

An information needs analysis allows the researcher to quickly check to see what information is available and what information needs to be researched. A systematic flow directs the researcher to consider various information sources and the data collection methods to be used.

Typical application

To identify information needs for implementing a particular project.

To acquire knowledge through applied research methods.

To determine what information is needed to begin a problem-solving effort.

Problem-solving phase

→	Select and define problem or opportunity
→	Identify and analyze causes or potential change
→	Develop and plan possible solutions or change
	Implement and evaluate solution or change
	Measure and report solution or change results
	Recognize and reward team efforts

Typically used by

2	Research/statistics
	Creativity/innovation
	Engineering
	Project management
	Manufacturing
	Marketing/sales
	Administration/documentation
	Servicing/support
	Customer/quality metrics
1	Change management

links to other tools

before

Data collection strategy

Surveying

Questionnaires

Sampling Methods

Thematic content analysis

after

Project planning log

Interview technique

Customer needs table

Process analysis

Problem analysis

Notes and key points

Recommendation: All libraries have an information handout for completing a review of literature using local equipment and catalog-access information. Ask for this information and save time.

Step-by-step procedure

STEP 1 The first step requires the development of a problem statement to direct the information needs analysis to a specific area or category. See example Establishment of Self-Directed Work Teams (SDWT).

STEP 2 From the problem statements, two or three research questions are stated to further focus on information needs.

STEP 3 Using the information needs analysis flow diagram, the following information sources are considered, as shown in the example:
- Information sources
- Data requirements
- Review of literature
- Related information

STEP 4 Next, specific research and data collection assignments are allocated to all team participants.

STEP 5 Finally, all information is sorted and reviewed.