Six Sigma Tool Navigator: The Master Guide for Teams

AKA

Data Entry Form, Data Matrix

Classification

Data Collecting (DC)

Tool description

The response data encoding form can be viewed as a data matrix that contains transcribed response choices from data collection instruments. It serves as a data entry form, data source for a respondent's profile, and data consolidation sheet.

Typical application

Problem-solving phase

Select and define problem or opportunity

Identify and analyze causes or potential change

Develop and plan possible solutions or change

Implement and evaluate solution or change

Measure and report solution or change results

Recognize and reward team efforts

Typically used by

1

Research/statistics

Creativity/innovation

6

Engineering

Project management

Manufacturing

4

Marketing/sales

2

Administration/documentation

5

Servicing/support

3

Customer/quality metrics

Change management

links to other tools

before

after

Notes and key points

Step-by-step procedure

Example of tool application

Example of tool application

Категории