Six Sigma Tool Navigator: The Master Guide for Teams

2017-07-07 02:10:07

AKA

Selection Grid

Classification

Evaluating/Selecting (ES)

Tool description

A selection matrix helps a researcher to identify the appropriate tool, method, or procedure for a specific task. Once a team has developed the criteria to be used for deciding on a selection, the matrix is examined and the item that best fits the criteria is chosen.

Typical application

To select an appropriate tool, methodology, or procedure needed to perform a task.

To facilitate the decision process by matching established criteria to choices under consideration.

To compare all available alternatives.

Problem-solving phase

	Select and define problem or opportunity
→	Identify and analyze causes or potential change
	Develop and plan possible solutions or change
	Implement and evaluate solution or change
→	Measure and report solution or change results
	Recognize and reward team efforts

Typically used by

1	Research/statistics
	Creativity/innovation
	Engineering
3	Project management
	Manufacturing
4	Marketing/sales
	Administration/documentation
	Servicing/support
	Customer/quality metrics
2	Change management

links to other tools

before

Data Selection Strategy

Sampling Methods

Random Numbers Generator

Information Needs Analysis

Demographic Analysis

after

Response Data Encoding Form

Decision Tree Diagram

Process Analysis

Cluster Analysis

Case Study

Notes and key points

The high, medium, low rating assigned in the example may vary with different processes used to collect the data needed.

Step-by-step procedure

STEP 1 The team facilitator leads a discussion on the process for establishing a set of criteria to be used for deciding on a tool, method, or procedure.

STEP 2 A previously recorded list of iteams is copied onto a selection matrix form. See example Choosing a Data Collection Method.

STEP 3 Participants rate all items using the established criteria. The items that best match the requirements are selected as shown in the example. In our example, process flexibility and data accessibility were the primary considerations.

STEP 4 The facilitator dates the matrix and assigns necessary next step action items.