Six Sigma Tool Navigator: The Master Guide for Teams

AKA

Surface Chart, Sarape Chart

Classification

Analyzing/Trending (AT)

Tool description

A stratum chart is an effective means to demonstrate cumulative additions of data that range from low to high and that are plotted along a horizontal time scale. Coloring or shading is used to differentiate among variables and to provide a quick interpretation of accumulation and relationships between plotted data.

Typical application

Problem-solving phase

Select and define problem or opportunity

Identify and analyze causes or potential change

Develop and plan possible solutions or change

Implement and evaluate solution or change

Measure and report solution or change results

Recognize and reward team efforts

Typically used by

1

Research/statistics

Creativity/innovation

2

Engineering

Project management

3

Manufacturing

Marketing/sales

Administration/documentation

4

Servicing/support

Customer/quality metrics

Change management

links to other tools

before

after

Notes and key points

Step-by-step procedure

Example of tool application

Категории