Six Sigma Tool Navigator: The Master Guide for Teams

AKA

N/A

Classification

Data Collecting (DC)

Tool description

The activity cost matrix is a useful cost data collection tool for the purpose of planning and budget preparation. In order to identify which personnel are involved in a major project, direct and supporting activities are listed and percent contribution estimated for each contributor.

Typical application

Problem-solving phase

Select and define problem or opportunity

Identify and analyze causes or potential change

Develop and plan possible solutions or change

Implement and evaluate solution or change

Measure and report solution or change results

Recognize and reward team efforts

Typically used by

Research/statistics

Creativity/innovation

3

Engineering

1

Project management

4

Manufacturing

Marketing/sales

2

Administration/documentation

Servicing/support

Customer/quality metrics

Change management

links to other tools

before

after

Notes and key points

Step-by-step procedure

Example of tool application

Training Activities — Percent Cost

Date: xx/xx/xx

Responsibility — % Contribution

Analyst: A. FisherActivity Costs forTraining WorkshopDevelopment Activities

User

User — SME

Training analyst

Training developer

Training instructor

Training administrator

Graphic arts

Reproduction

Budgeting and finance

Facilities

1

Training course request

2

5

10

3

User needs analysis

5

5

20

4

Training proposal

20

5

2

90

5

5

User task analysis

15

5

20

10

4

5

7

Workshop development

20

60

7.3

Graphics and aids

2

3

2

96

5

5

7.9

Formative evaluation

50

13

10

8

Pilot workshop

5

5

5

5

4

10

Workshop revision

2

3

11

Train-the-trainer

5

5

20

5

12

Workshop participation

70

5

70

13

Summitive evaluation

5

2

5

15

Scheduling and administration

3

3

80

3

5

90

15.2

Material reproduction

2

5

80

17

Master copy control

5

3

6

Total contribution

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Note:SME = Subject Matter Experts

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