Six Sigma Tool Navigator: The Master Guide for Teams
AKA | N/A |
Classification | Data Collecting (DC) |
Tool description
The activity cost matrix is a useful cost data collection tool for the purpose of planning and budget preparation. In order to identify which personnel are involved in a major project, direct and supporting activities are listed and percent contribution estimated for each contributor.
Typical application
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To determine departmental activities and associated cost data.
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To schedule personnel for completing specific project activities.
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To compare the ratio of contribution (effort) against the total project budget.
Problem-solving phase
Select and define problem or opportunity | |
→ | Identify and analyze causes or potential change |
→ | Develop and plan possible solutions or change |
→ | Implement and evaluate solution or change |
Measure and report solution or change results | |
Recognize and reward team efforts |
Typically used by
Research/statistics | |
Creativity/innovation | |
3 | Engineering |
1 | Project management |
4 | Manufacturing |
Marketing/sales | |
2 | Administration/documentation |
Servicing/support | |
Customer/quality metrics | |
Change management |
before
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Information needs analysis
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Data collection strategy
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Interview technique
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Audience analysis
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Time study sheet
after
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Deployment chart (down-across)
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Action plan
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Monthly assessment schedule
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Gantt chart
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Major program status
Notes and key points
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Use actual timekeeping data from previous project closing documentation to estimate percent cost of the various activities.
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To increase the validity of data to be stated in the activity cost matrix, department sources or subject matter experts (SME) should be contacted for specific information.
Step-by-step procedure
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STEP 1 The first step requires a search for a previously completed project's historical data. Timekeeping (activity time) and cost data will greatly assist in the completing of an activity cost matrix. See example Training Activities—Percent Cost.
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STEP 2 Interviews are conducted with department personnel or subject matter experts. Information on percent contribution to total project effort is collected.
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STEP 3 Lastly, an activity cost matrix is completed and dated as shown in this example.
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STEP 4 A copy is given to all involved parties for their review and feedback.
Example of tool application
Training Activities — Percent Cost
Date: xx/xx/xx | Responsibility — % Contribution | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Analyst: A. FisherActivity Costs forTraining WorkshopDevelopment Activities | User | User — SME | Training analyst | Training developer | Training instructor | Training administrator | Graphic arts | Reproduction | Budgeting and finance | Facilities | |
1 | Training course request | 2 | 5 | 10 | |||||||
3 | User needs analysis | 5 | 5 | 20 | |||||||
4 | Training proposal | 20 | 5 | 2 | 90 | 5 | |||||
5 | User task analysis | 15 | 5 | 20 | 10 | 4 | 5 | ||||
7 | Workshop development | 20 | 60 | ||||||||
7.3 | Graphics and aids | 2 | 3 | 2 | 96 | 5 | 5 | ||||
7.9 | Formative evaluation | 50 | 13 | 10 | |||||||
8 | Pilot workshop | 5 | 5 | 5 | 5 | 4 | |||||
10 | Workshop revision | 2 | 3 | ||||||||
11 | Train-the-trainer | 5 | 5 | 20 | 5 | ||||||
12 | Workshop participation | 70 | 5 | 70 | |||||||
13 | Summitive evaluation | 5 | 2 | 5 | |||||||
15 | Scheduling and administration | 3 | 3 | 80 | 3 | 5 | 90 | ||||
15.2 | Material reproduction | 2 | 5 | 80 | |||||||
17 | Master copy control | 5 | 3 | 6 | |||||||
Total contribution | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |
Note:SME = Subject Matter Experts |
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