Microsoft Windows Architecture for Developers Training Kit

TAPI

TAPI allows you to develop applications that provide telephony services to users of the Microsoft Windows environment.

The Telephony API and SPI give you a consistent set of tools for creating Windows-based telephony applications.

TAPI provides:

• Personal information managers

  These features can include automatic telephone dialing, voice-mail sorting, collaborative computing over telephone lines, and so on.

• Icon-driven control of data transmission

  With drag and drop, users can send files from a local disk to a remote computer. They can also transmit documents as files, facsimiles, or electronic mail. With integrated service digital network (ISDN) connections, users can send data to recipients while making a voice call to that same person.

• Functions that use caller ID

  Users can identify an inbound call while on another line without putting anyone on hold. The user can then send the second caller a prerecorded personalized message, or route the inbound call directly to voice-mail.