Absolute Beginners Guide to Launching an eBay Business

     

Your office is where you handle all your eBay- related paperwork and online activities. It is not where you store the items you have for sale, or where you pack them up for shipping. You'll need to set up separate areas for inventory storage and for packing.

We'll discuss inventory storage last. Right now, let's focus on setting up an efficient packing center for your eBay business.

Finding the Space

The first thing to consider is where you'll be doing your packing. This depends to some degree on what kinds of items you're selling. If you're selling relatively small items, you can get by with less space. If you're selling really large items, you'll need a lot of space. You'll have to do the math.

However much space you need, you'll want this space to be dedicated to the task at hand. If you're shipping out dozens (or hundreds) of items every week, you don't want to have to assemble and disassemble your packing area every time you sell an item. It's best to have everything set up and ready to go, permanently.

What type of space do you need? Well, you'll need a large flat area ”some kind of tabletop or countertop, large enough for you to spread out your boxes or envelopes as you pack. You'll also need space to store your packing supplies , and additional space nearby for your packing boxes and envelopes. Then you'll need some sort of staging area to temporarily store your packed boxes until they're shipped. Again, depending on the size of what you're selling, this could amount to a fair amount of space.

Where should this space be? For most of us, it has to be someplace in the house. Many eBayers carve out a part of their garage for this operation. I use my kitchen. (I'm not much of a cook, so I might as well use my kitchen for something productive!) In any case, the space needs to be not only large but easily accessible for the task at hand.

Essential Supplies

Your packing center needs to include storage space for the supplies you use for packing your eBay items. You need to keep these basic packing supplies on hand, so that you're not constantly running off to the office supply store every time one of your auctions closes . These items should always be available and easily accessed.

What items are we talking about? Consider the following checklist:

Packing Supplies Checklist

Packing tape (clear and brown)

Bubble wrap

Styrofoam peanuts or old newspapers

Scissors

Box cutter or similar kind of knife

Postal scale

Black magic marker

Large shipping labels

Return address labels

Other necessary labels ”Fragile, This End Up, and so on

Labels or forms provided by your shipping service of choice

Rate lists from your preferred shipping service(s)

Now for some explanations . I recommend clear tape because you can use it not just to seal the box but also to tape over the address label and make it somewhat waterproof . Brown tape can be used to tape over labels and logos when you reuse an old box. I prefer Styrofoam peanuts to newspapers because peanuts don't leave ink stains, and because of the weight factor; using newspapers as filler can substantially increase your package weight, and thus your shipping costs. (Of course, newspapers are free and peanuts aren't ”but peanuts are cheaper than the added shipping costs you'll incur with newspapers.)

tip

Another item ”not on the list ”you may want to keep on hand is a rolling hand cart. This type of small, lightweight cart is particularly useful when transporting multiple items to the post office, or from one end of your house to the other.

Boxes and Envelopes

The other items you need to find space for are the boxes and envelopes in which you pack your items. Of course, what types of boxes and envelopes you need depends on what types of items you'll be selling.

Other carriers may or may not offer their own free shipping containers. FedEx, for example, offers certain sizes of envelopes and boxes for your (free) use, as does UPS.

Where do you find appropriate shipping containers? First, some boxes are free. If you're shipping via the U.S. Postal Service, you can get free Priority Mail and Express Mail boxes, envelopes, and tubes. Some post offices carry these free containers, or you can order in bulk (but still for free) from the USPS Web site at shop.usps.com and have them delivered direct to your home. (Click the Shipping Supplies link.)

Most post office locations also sell various types of boxes, padded mailers, mailing tubes, and other packing materials, although their prices tend to be a little on the high side. A better choice for high-volume shippers is your local office supply store, such as Office Depot, Office Max, or Staples ”or a specialty box/shipping store.

Another good source of shipping supplies is eBay itself ”or, more accurately, retailers who sell on the eBay service. There are several eBay Store sellers who specialize in packing supplies for other eBay sellers; go to www.stores.ebay.com and do a search for "shipping supplies" or "boxes." In particular, check out BubbleFAST (www.bubblefast.com), eSupplyStore.com (www.esupplystore.com), and ShippingSupply.com (www.shippingsupply.com).

Many eBay sellers recycle old boxes, shipping out their items in boxes that were originally shipped to them. While this works for low-volume sellers, it doesn't look very professional ”and it's unlikely that you'll have enough old boxes sitting around to meet your high-volume shipping needs.

You'll definitely want to stock up on these boxes and envelopes. I like to keep at least a one-month supply on hand ”and if you can get a good deal on a larger quantity, go for it! Of course, you have to find a place to store all those boxes. One good approach is to keep a week's supply in your in-house packing center, and store your extra boxes someplace less central ”in your garage or basement , in a shed, or even in a rented storage bin. You can then transfer supplies of boxes as needed to your packing center.

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