Running the Successful Hi-Tech Project Office (Artech House Technology Management Library)

interval, 175, 176

nominal, 175

ratio, 175

Scatter plots, 177-78

answers, 177

illustrated, 178

Schedule-risk calculations, 137

Scope reductions, 39-41

prevalence of, 40

schedule changing and, 39

See also Project delay responses

S curve

defined, 185

illustrated, 185

linear forecasting error and, 186

Self-fulfilling prophecies, 22-23

Senior management, 46-47

Software Engineering Institute (SEI), 26-27

Capability Maturity Model (CMM), 27, 217-18

report on process maturity, 26

Staffing

metrics, 197-99

metrics list, 198

profiles, 199

tracking, 197

variance, 198

Statistical process control (SPC), 198

Strategic positioning dimension, 142-43

Stress, impact on performance, 29

Success

commercial probability, 144

PO development, 11-12

technical probability, 143

Support processes, 60-70

administrative support, 67

change management, 64-66

defined, 60-61

human-resources management, 70, 71

illustrated, 63

importance, 61

list of, 61-62

measurement, 63, 65

process/information systems management, 62-63, 64

procurement management, 66, 67

project accounting, 68-69

quality assurance (QA), 66-67, 68

See also PO processes