Negotiate and Win: Proven Strategies from the NYPDs Top Hostage Negotiator

S

Schizophrenia, paranoid, 110

Scribe, 15

role of, 20–21

Separation of negotiating team roles, 16, 17, 18–19, 126

Setting:

familiarity of, 28–29

hostile, 31

Silence to keep conversations going, 82

Slowing things down, 62–63

Split-page method, 47–48

Suicide by cop, 151

Surrender phase (see Closing)

Surroundings (see Setting)