A+ Technician's on the Job Guide to Windows XP
Chapter 1: Installing Windows XP Professional
- Troubleshooting: Limitations of Upgrades
- Painful Lessons I’ve Learned: Command Line Confusion
Chapter 2: Operating System Fundamentals
- Painful Lessons I’ve Learned: Diffuse Start Menu Confusion
- Painful Lessons I’ve Learned: “Windows XP Keeps Popping Out Menus at Me!”
- Troubleshooting: Users Have No Control over the Start Menu
- Troubleshooting: Adding Hardware in Windows XP
Chapter 4: Managing Windows XP Hardware
- Troubleshooting: Modem Hang-Ups
- Painful Lessons I’ve Learned: Self-powered Hubs
Chapter 5: Managing Applications
- Painful Lessons I’ve Learned: Compatibility Modes and Shims
- Painful Lessons I’ve Learned: Dealing with the Application Junkie
Chapter 6: Managing User Accounts and Permissions
- Troubleshooting: The Problem with Multiple Administrators
- Painfule Lessons I’ve Learned: Permission Confusion
Chapter 7: Managing Disks
- Painful Lessons I’ve Learned: Disk Fault Tolerance
- Troubleshooting: Using the Right Backup
Chapter 8: Managing Printing
- Troubleshooting: Internet Printers
- Painful Lessons I’ve Learned: Printers and Permissions
Chapter 9: Networking with Windows XP
- Troubleshooting: Slow Network Connection
- Troubleshooting: Changes in Windows XP Professional After Joining a Domain
Chapter 10: Preventative Maintenance
- Troubleshooting: Services
Chapter 11: Remote Desktop and Remote Assistance
- Troubleshooting: Remote Desktop and Group Policy
- Troubleshooting: Firewalls and Remote Assistance
Chapter 12: Managing Internet Connections
- Painful Lessons I’ve Learned: Area Code Rules
- Troubleshooting: Common Connection Problems
Chapter 13: ICS, ICF, and Network Bridging
- Troubleshooting: ICF and Virus Protection
Chapter 14: Configuring Internet Explorer
- Troubleshooting: Problems with Automatic Disconnects
- Painful Lessons I’ve Learned: Keeping Things Simple
Chapter 15: Working with Digital Media
- Painful Lessons I’ve Learned: Codecs
Chapter 16: Gathering Information and Solving Problems
- Troubleshooting: Adjusting System Restore Disk Usage
- Troubleshooting: Stopping Automatic Restart
Appendix A: Top 25 Windows XP Professional Problems and Solutions
- Painful Lessons I’ve Learned: Applications and Memory