ISO 9001: 2000 Quality Management System Design

[1] Johnson, Corinne N., "Annual Quality Awards Listing," Quality Progress, August 2001, p. 62, at http://www.asq.org.

[2] The term core competency is believed to have been coined by C. K. Prahalad, a University of Michigan Business School professor (see Stewart, Thomas A., "The World According to C.K. Prahalad," Business 2.0, January 2002, p. 92). It has been discussed in regard to ISO 9001:2000 by Jeanne Ketola and Kathy Roberts, "Demystifying ISO 9001:2000," Quality Progress, September 2001, p. 65.

[3] ISO 9001:2000, American National Standard, Quality management systems - Requirements, American Society for Quality, Milwaukee, Wisconsin, December 13, 2000; and Baldrige National Quality Program 2001, Criteria for Performance Excellence, NIST, Gaithersburg, MD. The Spring/Summer, 2001, ASQ Quality Press Publication Catalog lists 17 selections for TQM, at (http://qualitypress.asq.org).

[4] At this writing, this policy to use the latest ISO 9000 Standard as the basis for sector-specific standards will be followed for the medical device industry (i.e., ISO 13485) and will most likely be followed for all other sector-specific standards.