ISO 9001: 2000 Quality Management System Design

19.12 Avoid Words That End in "ing"

Preferred: Presidential responsibilities include the following:

• Assign the ISO management representative;

• Chair the management review;

• Approve the business plan.

Avoid: The duties and responsibilities of the president, including review, are the following:

• Assigning the ISO management representative;

• Chairing the management review meetings;

• Approving the business plan.