ISO 9001: 2000 Quality Management System Design
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22.3 The Upgraded ISO 9001:2000 Quality Manual: Cover Page and Table of Contents
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Growth Corporation Quality Manual
St. Louis, MO
GCQMS Navigation Linkage
First-Time Users Begin with Tier I, Quality Manual Table of Contents: TOC TOC
Expert Users If you wish to directly view the other informational tiers of the QMS first, click the hyperlinked titles to move directly to the appropriate master lists to acquire the necessary documentation:
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Tier I—Quality Manual Table of Contents TOC
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Tier II—HUB Documents ..\\ISO DOC T2\\Master List.doc
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Tier III—Work Instructions ..\\ISO DOC T3\\Master List.doc
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Tier IV—Forms Master List
..\\ISO DOC T4\\Engineering Forms\\Master List.doc
..\\ISO DOC T4\\General Forms\\RECMSTER1.doc
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Records Master List
..\\Records\\RECORDS MASTER LIST.doc
..\\Records\\DeptMinutes\\MASTER LISTMinutes.doc
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Corrective Action Master Lists ..\\NCR's\\NCR Master List.doc
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Preventive Action Master Lists ..\\NCR's\\NCR Master List.doc
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Nonconforming Material Master Lists ..\\NCR's\\NCR Master List.doc
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Supplier CAR Master Lists ..\\NCR's\\NCR Master List.doc
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Reports Master Lists
..\\Reports\\XBus Mgt Master List.doc
..\\Reports\\YPM Master List.doc
..\\Reports\\ZSales Mgt Master List.doc
..\\Reports\\ZSales Mgt Master List.doc
..\\Reports\\ZSales Mgt Master List.doc
..\\Reports\\ZSales Mgt Master List.doc
..\\Reports\\ZSales Mgt Master List.doc
..\\Reports\\ZSales Mgt Master List.doc
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Audits Master List ..\\Audits\\Audit Master List.doc
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Internal Communications Master List
..\\Internal Communications\\Int Comm MASTER LIST.doc
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Quality Objectives—Metrics and Charts
..\\Internal Communications\\Int Comm MASTER LIST.doc
This is a controlled online document. Neither electronic nor hard copies of such documents may be made or distributed to any person or persons, companies, or organizations, without strict adherence to both Growth's document control procedures and disposition of proprietary information. Growth reserves the right to change, modify, and/or withdraw this document, without notice, other than under those conditions specified by the ISO 9000 Registrar.
| Approval: Fran Dewolf | First Release Dated: January 1, 2002 |
| President and CEO | Revision: 03 |
| The Growth Corporation |
| GCQMS Quality Manual Table of Contents | |||
|---|---|---|---|
| Manual sections | Section Titles | Page | ISO 9001:1994 reference(s) |
| 4.0 | Quality Management System (QMS) | — | Title only |
| 4.1 | General Requirements | — | 4.2.1 |
| 4.2 | Documentation Requirements | — | Title only |
| 4.2.1 | General | — | 4.2.2 |
| 4.2.2 | Quality Manual | — | 4.2.1 |
| 4.2.3 | Control of Documents | — | 4.5.1, 4.5.2, 4.5.3 |
| 4.2.4 | Control of Records | — | 4.16 |
| 5.0 | Management Responsibility | — | Title only |
| 5.1 | Management Commitment | — | 4.1.1 |
| 5.2 | Customer Focus | — | 4.3.2 |
| 5.3 | Quality Policy | — | 4.1.1 |
| 5.4 | Planning | — | 4.1.1, 4.2.3 |
| 5.4.1 | Quality Objectives | — | 4.1.1 |
| 5.4.2 | Quality Management System Planning | — | 4.2.3 |
| 5.5 | Responsibility, authority, and Communication | — | Title only |
| 5.5.1 | Responsibility and Authority | — | 4.1.2.1 |
| 5.5.2 | Management Representative | — | 4.1.2.3 |
| 5.5.3 | Internal Communications | — | New |
| 5.6 | Management Review | — | 4.1.3 |
| 6.0 | Resource Management | — | Title only |
| 6.1 | Provision of Resources | — | 4.1.2.2 |
| 6.2 | Human Resources | — | 4.1.2.2, 4.18 |
| 6.3 | Infrastructure | — | 4.9 |
| 6.4 | Work Environment | — | 4.9 |
| 7.0 | Product Realization | — | Title only |
| 7.1 | Planning of Product Realization | — | 4.2.3, 4.10.1 |
| 7.2 | Customer-Related Processes | — | Title only |
| 7.2.1 | Determination of Requirements Related to the Product | — | 4.3.2, 4.4.4 |
| 7.2.2 | Review of Requirements Related to the Product | — | 4.3.2, 4.3.3, 4.3.4 |
| 7.2.3 | Customer Communication | — | 4.3.2 |
| 7.3 | Design and Development | — | Title only |
| 7.3.1 | Design and Development Planning | — | 4.4.2, 4.4.3, 4.4.6, 4.4.7, 4.4.8 |
| 7.3.2 | Design and Development Inputs | — | 4.4.4 |
| 7.3.3 | Design and Development Outputs | — | 4.4.5 |
| 7.3.4 | Design and Development Review | — | 4.5.6 |
| 7.3.5 | Design and Development Verification | — | 4.5.7 |
| 7.3.6 | Design and Development Validation | — | 4.4.8 |
| 7.3.7 | Control of Design and Development Changes | — | 4.4.9 |
| 7.4 | Purchasing | — | Title only |
| 7.4.1 | Purchasing Process | — | 4.6.2 |
| 7.4.2 | Purchasing Information | — | 4.6.3 |
| 7.4.3 | Verification of Purchased Product | — | 4.6.4, 4.10.2 |
| 7.5 | Production and Service Provision | — | Title only |
| 7.5.1 | Control of Production and Servicing Provision | — | 4.9, 4.15.6, 4.19 |
| 7.5.2 | Validation of Processes for Production and Service Provision | — | 4.9 |
| 7.5.3 | Identification and Traceability | — | 4.8, 4.10.5, 4.12 |
| 7.5.4 | Customer Property | — | 4.7 |
| 7.5.5 | Preservation of Product | — | 4.15.2, 4.15.3, 4.15.4, 4.15.5, |
| 7.6 | Control of Monitoring and Measuring Devices | — | 4.11.1, 4.11.2 |
| 8.0 | Measurement, Analysis, and Improvement | — | Title only |
| 8.1 | General | — | 4.10.1, 4.20.1, 4.20.2 |
| 8.2 | Monitoring and Measurement | — | Title only |
| 8.2.1 | Customer Satisfaction | — | New |
| 8.2.2 | Internal Audit | — | 4.17 |
| 8.2.3 | Monitoring and Measurement of Processes | — | 4.17, 4.20.1, 4.20.2 |
| 8.2.4 | Monitoring and Measurement of Product | — | 4.10.2, 4.10.3, 4.10.4, 4.10.5, 4.20.1, 4.20.2 |
| 8.3 | Control of Nonconforming Product | — | 4.13.1, 4.13.2 |
| 8.4 | Analysis of Data | — | 4.20.1, 4.20.2 |
| 8.5 | Improvement | — | 4.1.3, 4.14.1, 4.14.2, 4.14.3 |
| 8.5.1 | Continual Improvement | — | 4.1.3 |
| 8.5.2 | Corrective Action | — | 4.14.1, 4.14.2 |
| 8.5.3 | Preventive Action | — | 4.14.1, 4.14.3 |
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