ISO 9001: 2000 Quality Management System Design
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T
building, 266
directly referenced example, 267
GCQMS manual case study, 294–95
indirectly referenced example, 267
See also TOC paraphrasing
Team leaders, 211–20
defined, 211
program management, 211–12
responsibility, 211
summary, 355–56
Team(s)
cross-functional organization, 212–15
effectiveness, 217–19
establishment, 212
member grouping, 216
quality improvement (QIT), 217
real-time action plan, 219–20
Templates, hub, 197–98
Tip-of-the-iceberg effect, 229, 230
defined, 229
illustrated, 229
TOC paraphrasing
defined, 252
discussion, 254–55
example, 254
limitations, 257
recommended quality policy statement response, 254–55
See also Paraphrasing
Top-down method, 247
Total audits manager, 212
Total quality auditing system, 57
Total quality management (TQM), 114
quality objectives and, 242
Shewhart cycle and, 114
Total quality policy, 88
Training concomitance, 74–76
occurrence, 75
relationships, 76
as training binder, 75
Training manager, 212
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